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Refund Policy

Last Updated: [12.11.2025]

At TPEG, we are committed to providing high-quality programs, courses, and resources. Because of the nature of digital content and immediate access, we maintain the following refund policies:

1. Digital Courses & Programs

Unless otherwise stated:

❌ All sales are final. No refunds are provided.

Refunds are not granted due to:

  • Change of mind

  • Failure to complete the program

  • Lack of participation

  • Inability to implement content

  • Personal circumstances

You receive instant access to digital content; therefore, refunds cannot be offered.

2. Coaching, Consulting & Strategy Services

Coaching sessions, consulting packages, and strategy calls are non-refundable.

If you miss a session, rescheduling may be allowed at our discretion.

3. Payment Plans

By enrolling with a payment plan, you agree to:

  • Complete all scheduled payments

  • Not cancel payments to avoid obligations

  • Understand that missed payments may result in account suspension

Refunds are not provided for partial payment completion.

4. Thinkific / Kajabi / LMS Enrollments

Enrollment fees for online learning platforms are final.
If a course is upgraded, updated, or modified, no refunds or partial credits are issued.

5. Exceptions (If Applicable)

We may consider refunds ONLY if:

  • You were charged in error

  • Duplicate payment occurred

  • You purchased the same program twice accidentally

In such cases, documentation will be required.

6. Innovator Impact Grant Payments

Important clarification:

  • The Innovator Impact Grant funds are not paid to students

  • Funds are disbursed directly to third-party vendors

  • Students cannot request a refund of grant-funded services

  • Vendor disputes must be handled with the vendor directly

There are no refunds for any grant disbursement once processed.

7. Chargebacks & Disputes

Filing a chargeback without contacting us first will:

  • Result in immediate removal from all programs

  • Forfeit any future participation privileges

  • Cause revocation of certificates or grant eligibility

We will provide proof of access and service delivery to dispute the chargeback.

8. Contact for Refund Questions

If you believe you qualify for a refund exception, contact:

Business Name:
Email: